Managing Company Settings in Shippo

The Company Page in your Shippo dashboard is the home for all of your company contact information! This page is important to keep updated as your company grows and changes. 


Company Page Settings

To access the Company Page:

  • Open the Settings tab from the main dashboard.
  • Then, select Company:

The details entered into this page will be used on your:

  • Packing slips.
  • Tracking pages.
  • And, emails sent to your customers. 

Company Name

The Company Name field is the primary company contact information shared with your package recipients.

 

Contact Email Address

The Contact Email Address field is the default email address used as the reply-to when email notifications are sent to your customers (see Shipment Notification Emails).

If you have social media links you wish to include on the tracking pages for your customers (see Tracking Pages in Shippo), please include them in the Social Media fields. 

 

Social Media

Your social media links allow your customers to connect with you from your tracking pages.

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