Managing your payment methods in Shippo is easy! In this article, we'll cover how to add a default payment method, Shippo payment options, change a default payment method, and replace or delete a payment method.
Adding a Default Payment Method
To make purchases in Shippo, you must have a default payment method saved for your account.
You can set this up on the Billing Tab:
- Navigate to the Billing Tab by clicking the Account icon and selecting Billing.
- Then click on Billing along the top menu.
Shippo Payment Options
We accept the following payment methods to pay for your purchases in Shippo:
- Traditional Credit Cards
- Traditional Debit Cards
- ACH direct billing (U.S banks only)
Shippo does not accept pre-paid credit cards, pre-paid debit cards, cards that can be reloaded, or gift cards for payments in Shippo.
To connect your bank account to Shippo for ACH direct billing, please Contact Support.
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Warning: You must have a saved method of payment in your Shippo account to be able to make any purchases. |
Changing Your Default Payment Method
You may save more than one type of payment method to your Shippo account; however, purchases will always be charged to the default payment method when the invoice is generated — see Billing FAQs.
To change your default payment method:
- Click Use as default underneath your preferred payment source.
You'll need to have more than one payment source saved to see Use as default link. If you switch to a credit card and wish to switch back to your bank account under ACH Billing, please Contact Support
Replacing or Deleting a Payment Method
To delete any saved payment method for your Shippo account, you must replace it with a new card or account.
- To save a new credit or debit card, click Update card.