Managing your payment methods in Shippo is easy! In this article, we'll cover how to add a default payment method, Shippo payment options, change a default payment method, and replace or delete a payment method.
Adding a Default Payment Method
To make purchases in Shippo, you must have a default payment method saved for your account.
You can set this up on the Billing Tab:
- Navigate to the Billing Tab by clicking the Account icon and selecting Billing.
- Then click on Billing along the top menu.
Shippo Payment Options
We accept the following payment methods to pay for your purchases in Shippo:
- Traditional Credit Cards
- Traditional Debit Cards
- ACH direct billing (U.S banks only)
Shippo does not accept pre-paid credit cards, pre-paid debit cards, cards that can be reloaded, or gift cards for payments in Shippo.
To connect your bank account to Shippo for ACH direct billing, please Contact Support.
You must have a saved method of payment in your Shippo account to be able to make any purchases.
Changing Your Default Payment Method
You may save more than one type of payment method to your Shippo account; however, purchases will always be charged to the default payment method when the invoice is generated — see Billing FAQs.
To change your default payment method:
- Click Use as default underneath your preferred payment source.
You'll need to have more than one payment source saved to see Use as default link. If you switch to a credit card and wish to switch back to your bank account under ACH Billing, please Contact Support
Replacing or Deleting a Payment Method
To delete any saved payment method for your Shippo account, you must replace it with a new card or account.
- To save a new credit or debit card, click Update card.