The Shipments page shows all of your purchased orders, along with their shipment status and order information. Here's how to manage your shipments, create manifests, schedule pickups, and export shipment data.
How to access the Shipments page
From the main dashboard, click Shipments.
Managing your shipments
The Shipments page lists all your shipped orders along with their details, like customer name and address, shipment status, label rate, carrier service, and more.
Shipped orders
Once you've purchased labels for your orders on the Orders page, you can view those fulfilled orders on the Shipments page.
Click into a shipped order to access:
- Tracking number, with a link to the carrier's tracking page
- Customer name and address
- Tracking status
- Order date and status
- Ship date
- Created by
- Label rate
- Label
Searching and filtering your shipped orders
Use the search or filter functions on the Shipments page to find a specific order, or a filtered list of orders.
Search: Use the search bar in the top left corner of the page. Search by keywords like customer name, address, or ship date.
Filter: Use the filters in the top menu of the Shipments page. You can filter by:
- Newest or oldest
- Tracking status: All, Delivered, In transit, Pre-transit, Returned, Unknown, Failure
- Label status: All, Error, Refunded, Refund pending, Refund rejected, Purchased
- Created by
- Date
- Carrier
- Labels: All, Live labels, Test labels
Creating a manifest
A manifest is a single-page document with a barcode carriers can scan to accept all your packages into transit at once, instead of scanning each item individually, speeding up package acceptance.
See Creating a Manifest or SCAN Form in Shippo to learn more.
Scheduling a pickup
Scheduling pickups for USPS and DHL Express is easier than ever with Shippo. When you schedule a USPS or DHL pickup, our system pre-fills all your customer information on the pickup form automatically.
See How to Schedule Package Pickups in Shippo for the full walkthrough.
Exporting your shipment information
Shippo's export feature lets you pull reports with all your shipment data. Use it to aggregate information for monthly billing, or to log how many shipments you've created in a given time period.
See Export Shipments from Shippo via CSV to learn more.