On the Shipments page, you can view all of your purchased orders along with their shipment status and order information. In this article, learn how to manage your shipments, create manifests, schedule pickups, and export shipment data on the Shipments page!
How to access the Shipments page
To access the shipments page:
- From the main dashboard, click Shipments.
Managing your Shipments
From the Shipments page, you can find all of your shipped orders listed along with all of their information, such as customer name and address, shipment status, label rate, carrier service, and more!
Shipped orders
Once you have purchased labels for your orders on the Orders page, you will then be able to view the fulfilled orders from inside the Shipments page.
When clicking on your shipped order, you can access:
- Tracking Number and link to the carrier's tracking page
- Customer Name and Address
- Tracking Status
- Order Date and Status
- Ship Date
- Created By
- Label Rate
- and Label
Searching and Filtering your Shipped Orders
Use the search or filter functions of the Shipments page to find a specific shipped order or a filtered list of shipped orders:
Search
Searching for a shipped order is a quick and easy way to access a specific order.
To search for a shipped order:
- Navigate to the search bar in the top left corner of the page.
- Use keywords of your shipped order, such as customer name, address, or the shipped date.
Filter
To create a filtered list of your shipped orders, you can use one of the many set filters from the top menu of the Shipments page.
You can filter your Shipped Orders by:
- Newest or Oldest
-
Tracking Status
- All
- Delivered
- In transit
- Pre-transit
- Returned
- Unknown
- and Failure
-
Label Status
- All
- Error
- Refunded
- Refund pending
- Refund rejected
- Purchased
- Created By
- Date
- Carrier
-
Labels
- All
- Live labels
- Test labels
Creating a Manifest
A manifest is a single-page document with a barcode that carriers can scan to accept all packages into transit without scanning each item individually, speeding up the package acceptance process.
Follow our guide to learn more about how to create a Manifest in Shippo:
Scheduling a Pickup
With Shippo, scheduling pickups for USPS and DHL Express is now easier than ever! When scheduling a USPS or DHL pickup, our system will pre-fill all customer information on the pickup form for you.
Follow our guide to learn more about how to schedule a pickup in Shippo:
Exporting your Shipments Information
Shippo has an export feature that allows you to pull reports with all shipment data. You can use this feature to aggregate information for monthly billing or to log the number of shipments you create in a given custom time period.
Follow our guide to learn more about Exporting your shipment information in Shippo: