Scheduling pickups for USPS and DHL Express is easier than ever with Shippo. When you schedule a USPS or DHL pickup, our system pre-fills all your customer information on the pickup form automatically. Here's what you need to set up a pickup and how to schedule one.

Pickup requirements

To create a pickup for USPS or DHL Express in Shippo, you'll need:

• At least one USPS or DHL transaction with a shipment date of today or tomorrow.
  • Note: A USPS pickup requires at least one transaction using Priority Mail Express, Priority Mail, any international service, or any return service.
• A valid sender/company address in your Addresses tab in Shippo.
• A valid phone number.

We pass along everything else the carrier needs, like the number of packages being picked up and their total weight.

A few things we don't support yet:

• Adding a unique pickup address. The address used defaults to your Sender address in Shippo.
• Selecting specific shipments for pickup. All shipments with a ship date of that day or the next day get included in the pickup queue.
• Editing or canceling a scheduled pickup.
• Choosing a pickup date or time. USPS and DHL determine this, and it's listed once your pickup request is confirmed.

How to schedule a package pickup

To schedule a pickup in Shippo:

1. Open the Shipments page from the dashboard.
2. Select USPS or DHL from the Schedule Pickup dropdown.
3. Review the package information on the pickup page, then click Schedule Pickup.

You'll be taken back to the Shipments page, where you'll see a confirmation notification at the top with your confirmation number and pickup date.

Save that confirmation number, in case you need it later for any issues or to edit/cancel your pickup. You won't be able to access it again once you close the window.

Only one package pickup is allowed per day. To make changes to an already scheduled USPS pickup, visit the USPS Scheduling website, click Make changes to a scheduled pickup in the top right, enter your confirmation number and phone number, and click Edit pickup.

For UPS or FedEx packages

For UPS or FedEx, schedule your pickup directly through the carrier's website, following their specific instructions:

• Schedule a UPS Pickup
• Schedule a FedEx Pickup

If you ship high volume or ship frequently, most carriers let you schedule a recurring pickup (for example, every Tuesday at noon) instead of scheduling one each time.

You can also drop off your package at the Post Office or a carrier location. Just make sure the zip code on your package matches, or is close to, the zip code of the location where you're dropping it off.