Packing Slips in Shippo

Packing slips in Shippo can be genuinely useful, for you and your customers. They help your team fulfill orders while packing, communicate important information like return policies, and add a personal touch, like a "thank you" note.

By default, packing slips show the sender and recipient's names and addresses, plus order information like item name, count, and weight. Shippo also gives you plenty of customization options, like adding notes, store policies, and hiding pricing, so you can share or leave out information as needed.

Packing slips print in PDF, PNG, or ZPL format, whichever suits your setup. They're available for any order fulfilled in Shippo and can go out right alongside your packages.

Packing slip settings

In your packing slip settings, you can add a store policy and choose whether to show pricing. Changes made on the Labels & Packing Slips page apply to all labels and packing slips generated after you save.

To access your packing slip settings:

Click the Settings icon.
Click Labels & Packing Slips.

From here, you can:

Add a store policy to your packing slip.
Show or hide prices on your packing slip.

Warning: Store policies must stay under 1,000 characters. Going over the limit results in an error.

Adding notes to packing slips

Adding notes to a packing slip is a great way to add a personal touch for customers, or leave instructions for your fulfillment team when they're packing orders. You can add notes at the individual order level, or in batch.

To add a note at the individual order level:

Select the order(s) you'd like to add a note to.
Click the more options icon (⋮) and select View order.
Go to the Items section and click Add Note on Packing Slips.
Enter your text and click Save.

Note: To add a note directly within an order, the order needs at least one item added. Notes are limited to 1,000 characters.

Printing your packing slips

Once you've purchased your label, you can download your packing slip.

To print your packing slips:

Select the order(s) you'd like to print a packing slip for.
Click Download (#) Label in the top right of the Orders page.
Click Download Packing Slip(s).

Branded packing slips

Pro and Premier Plan customers can add their Company's branding to customize their packing slips in Shippo.

Packing slip examples

4x6 PDF, PNG, and ZPL formats: These packing slips print in the 4x6 format, best if you're using a thermal label printer.

Note: ZPL format is specific to Zebra printers. If your printer isn't compatible with ZPL, pick one of the other file types for your packing slips instead.