Packing Slips in Shippo

Packing Slips in Shippo can be very useful for you and your customers, used to help fulfill orders while you and your team are packing them, to communicate important information (like return policies), and to add that personal touch, such as a "Thank you" note for your customers.

Packing Slips by default feature the name and address of the Sender and Recipient and information about the order (item name, count, weight, etc.).In Shippo, we have many customization options, like adding notes, store policies, and hiding pricing, to ensure you can communicate (or remove) important information when needed!

Packing Slips in Shippo can be printed in PDF, PNG, or ZPL formats to best fit your printing needs and are available for any order fulfilled in Shippo to be sent along with your packages.

Packing Slip Settings

In the packing slip settings, you can add a store policy and decide to show pricing. Any changes made on the Labels & Packing Slips page will update all labels and packing slips generated after saving. 

To access your packing slip settings:

  • Click on the Settings icon.
  • Then click Labels & Packing Slips.

Here you can:

  • Add store policy on packing slip.
  • Show (or hide) prices on packing slip:



Store Policies must be below 1000 characters. Exceeding the character limit will result in an Error. 


Adding notes to Packing Slips

Adding notes to a packing slip is a great tool that can be used to add a personal touch for your customers or, even leave notes for your fulfillment team to review when packing your orders. Notes can be added to the packing slips at an individual order level, or in batch.

To add a note at an individual order level:

  • Select the order(s) you would like to add a note to the packing slip.
  • Click the more options icon (⋮) and select View order.
  • Navigate to the Items sections and click Add Note on Packing Slips.
  • Enter the desired text and click Save:



To add a note from within an order directly, you must ensure an item is added to the order.


Printing Your Packing Slips

Once you have purchased your label, you can download your packing slip!

To print your packing slips:

  • Select the Order(s) in which you would like to print the packing slip.
  • Click Download (#) Label in the top right of the orders page. 
  • Click Download Packing Slip(s).

Branded Packing Slips

Pro and Premier Plan customers can add their Company's branding to customize the Packing Slip in Shippo.


Packing Slip Examples

4x6 PDF, PNG, and ZPL Formats:

These packing slips will be printed in the 4x6 format and should be selected if you are printing on a thermal label printer.



Printing in the ZPL format is specific to Zebra printers. If you do not have a printer that is compatible with this format, we recommend picking one of the other file types for your Packing Slips.


4x8 PDF, PNG, and ZPL Formats:


8.5x11 PDF Format:

This packing slip will print on a full page of paper and is a common selection for customers who use standard inkjet printers:


Packing Slip/Label Combo Format:

These packing slips will be printed on 8.5x11 in paper and will include the label and packing slip on one page:



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