Packing Slips in Shippo

Packing Slips in Shippo can be very useful for you and your customers! We see they are often used to help fulfill orders while you/your team is packing them, to communicate important information (like return policies), and to add that personal touch and thank your customers for their purchases!

In Shippo, we have many customization options, like adding notes, store policies, and hiding pricing, to ensure you're able to communicate (or remove) important information when needed!

Packing Slips in Shippo can be printed in PDF, PNG, or ZPL formats to best fit your printing needs and are available for any order fulfilled in Shippo to be sent along with your packages.

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Packing Slip Settings

Your Packing Slip preferences can be edited on the Label & Packing Slips Page. From here you can set your packing slip size, add a store policy, and remove pricing!

Note: Printing in the ZPL format is specific to Zebra printers. If you do not have a printer that is compatible with this format, we recommend picking one of the other file types for your Packing Slips.

Adding a Store Policy and hiding prices on Packing Slips

To add a store policy to your packing slip, or to hide prices on your packing slip at a global level (meaning all packing slips will have the same information), you'll need to navigate to your Labels & Packing Slips page. To do this, just click Settings > Labels & Packing Slips.

Once on this page, you'll see all options available:

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Unchecking the "Show prices on packing slips" checkbox will allow you to hide those prices. This will be useful for the busy Holiday season when a lot of you are shipping gifts!

Adding a store policy will allow you to communicate with your customers a return policy or any additional important information you'd like them to know. 

Note: Making any changes on the Labels & Packing Slips page will update all labels and packing slips generated after the changes are made. 

Once a change is made, for example, if you elected to remove pricing and want to add it back, you will need to come back to your Labels & Packing Slips page and make the necessary changes.

Adding notes to a Packing Slip at an individual order level

Adding notes to a packing slip will allow you to add that personal touch for your customers, or, allow you to leave notes for your fulfillment team to review when packing your orders. Notes can be added to the packing slips at an individual order level, or in batch.

To add a note at an individual order level simply navigate to your Orders Page, click on the drop-down next to the green "Buy" button, and select "Add note on packing slip".

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You can also add the note from within the order directly. To do this, just click on the order directly on the orders page, then click on the "Add note on packing slip" link within the order.

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NOTE: In order to add a note from within an order directly (like the screenshot above) you will need to ensure an item is added to the order.

Adding notes to a Packing Slip in batch

To add a note at a batch level (adding the same note to multiple packing slips at a time), click on the small checkboxes to the left of the orders, then click on the drop-down next to the green "Buy labels" button, and select "Add note on packing slips"

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Adding a note at a batch level means that all orders included in that batch will have the same note.

Printing One Packing Slip

  1. Click on the drop-down arrow next to the Fulfilled or Create Label button
  2. Click on Download Packing Slip

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Printing Multiple Packing Slips

  1. Click on the checkbox to the left of each order
  2. Click on the arrow next to the Create label for selected orders button at the bottom right
  3. Click on Download packing slips for selected orders 

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What is included in a Packing Slip?

Packing Slips will feature the name and address of the Sender and Recipient, any notes you added, as well as information about the order (item name, count, weight, etc).

Note: Orders with many items may result in a multi-page Packing Slip.

 

Branded Packing Slips

Pro and Premier Plan customers can add their Company's branding to customize the Packing Slip in Shippo.

 

Packing Slip Examples

 

4x6 PDF, PNG, and ZPL Formats:

These packing slips will be printed in the 4x6 format and should be selected if you are printing on a thermal label printer.

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4x8 PDF, PNG, and ZPL Formats:

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8.5x11 PDF Format:

This packing slip will print on a full page of paper and is a common selection for customers who use standard inkjet printers.

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Packing Slip/Label Combo Format:

These packing slips will be printed on 8.5x11 in paper and will include the label and packing slip on one page.

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