How to Manage Items for Manually Created Orders in Shippo

The Items section on your Shippo Orders Page shows the items associated with each order. Order items will be included on the packing slips you download in Shippo.  In this article, we'll cover how to add and delete order items and cover important reminders.


How to Add and Delete Order Items

Get started by creating a new order from the Orders page:

  • Click Create Label to the right of any order on your Shippo Orders Page.
  • Scroll to the Items section of the Order information.


Adding Items

To add new items:

  • Click Add.
  • Enter the Description, Quantity, Weight, Value, and Country of Origin (This information will also be used for Customs Declarations for international shipments).
  • SKU Code is optional.
  • Click Add.
  • Repeat for additional order items:


Removing Items

To remove an item:

  • Click Edit next to the order item.
  • Click Delete Item.
  • Confirm by clicking Delete Item:

 

Note:

Items imported from e-commerce stores cannot be removed.


Important Reminders

  • Orders imported from your store will include the order items automatically
  • CSV-imported orders will have order items if included in the original CSV file
  • Manual orders created in Shippo using the Create Label button can have the order items added when you create your label

 

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