Orders can't be deleted from the Orders page in Shippo, since we preserve historical data. You can hide orders you don't want to see listed there instead. This guide covers how to hide, view, and restore hidden orders.
How to hide one order
To hide an order:
- From the Orders page, select the options icon (⋮) on the order you want to hide.
- Select Hide Order.
How to hide multiple orders
To hide multiple orders:
- From the Orders page, check the box to the left of each order you want to hide.
- Select the options icon (⋮) on the top navigation bar.
- Select Hide Orders.
How to view hidden orders
To view hidden orders:
- From the Orders page, open the Order status filter dropdown from the top navigation bar.
- Select Hidden.
| Note: If you hide every order on the Orders page, you won't be able to access any order until a new one imports or you create a manual order. We recommend leaving at least one order visible at all times. |
Restore a hidden order
To restore a hidden order:
- From the Orders page, select the options icon (⋮) on the hidden order.
- Click Unhide Order.
- The order disappears from the hidden list and becomes visible on the unfiltered Orders page again.