| Note: This article relates to labels purchased through a UPS Marketplace account. Currently, package pickups are not supported through Shippo's UPS Carrier Account. |
Once you've purchased a UPS shipping label and packed up your shipment, you're ready to either:
- Drop off your package at any authorized UPS location. Click here to find a drop-off location near you.
- Have UPS pick up your package when it's ready.
Have pickup questions? Keep reading below.
UPS package pickup options
UPS offers four pickup options:
Smart Pickups
If you ship with UPS regularly, we recommend Smart Pickups. UPS comes to your address to pick up packages only on days you've created shipments in Shippo. Click here to learn more.
On-call pickups
Schedule pickups as you need them. Click here to schedule, or call 1-800-PICK-UPS (1-800-742-5877).
Daily pickups
Schedule daily pickups, or pick specific days each week. Click here to learn more.
Route pickups
With route pickups, a UPS driver stops at your address every day while they're out making deliveries. You still get daily pickups, and UPS combines deliveries and pickups on one route, which cuts down on environmental impact. Click here to learn more.
UPS package pickups FAQ
Compare pricing for UPS pickup options
| Note: You can find pickup costs in the UPS Rate & Service Guide here. This applies to user-owned UPS accounts. Package pickups aren't currently supported through Shippo's UPS Carrier Account. |
| Pickup type | Description |
|---|---|
| UPS Smart Pickup | Automatically arranges a pickup only when you have packages to ship. |
| On-Route Pickup | UPS stops at your location each day while in your area for deliveries, whether or not you have shipments. Cost is based on weekly spending totals. |
| On-Call Pickup | UPS comes to pick up your packages when you call them. |
| Daily Pickup | UPS automatically stops at your business location once per business day, as scheduled. |
What is Smart Pickup?
UPS Smart Pickup uses automated technology to arrange a pickup only when you have packages to ship. It's a great option if you ship with UPS regularly and want to save time and money on scheduling one-off pickups.
How do I select a regular pickup service with UPS?
To set up your pickup:
- Log in to ups.com.
- Go to the My Profile dropdown menu and select Payment Options.
- Choose your account under My Payment Methods.
- Select Edit under Actions, then Pickup Options.
- Choose your option.
- Fill in your preferred pickup times and driver instructions.
- Select Save.
How do I change my pickup address?
To edit your pickup address:
- Log in to ups.com.
- Go to the My Profile dropdown menu and select Payment Options.
- Choose your account under My Payment Methods.
- Select Edit under Actions, then Location Address.
- Edit your address information and select Save.