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Note: This article relates to labels purchased through a UPS Marketplace account. Currently, package pickups are not supported through Shippo's UPS Carrier Account. |
If you've purchased a UPS shipping label and are your package ready to send your package, the next step is to either:
- Drop off your shipments at any authorized UPS location. Click here to find the drop-off location near you.
- Have UPS pick up your packages when they're ready.
Have pickup questions? See our UPS Package Pickups FAQs.
UPS Package Pickups
UPS offers four different pickup options:
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Smart Pickups
If you plan to use UPS regularly, we recommend using Smart Pickups. With Smart Pickups, UPS will come to your address to pick up packages on days that you create shipments in Shippo. UPS only comes if you created shipments for that day. Click here to learn more.
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On-call Pickups
Schedule on-call pickups as needed. Click here to schedule or call 1-800-PICK-UPS (1-800-742-5877)
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Daily Pickups
Schedule daily pickups, or choose specific days for pickup each week. Click here to learn more.
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Route Pickups
Schedule on-route pickups. With on-route pickups, a UPS driver will stop at your address every day while they are out making deliveries. With this option, you still get daily pickups while also reducing the environmental impact by allowing UPS to combine deliveries and pickups on one route. Click here to learn more.
UPS Package Pickups FAQs
Understand and Compare Pricing for all UPS Pickup Options
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Note: Costs for UPS Package Pickups can be found in the UPS Rate & Service Guide here. This applies to user-owned UPS accounts. Currently, package pickups are not supported through Shippo's UPS Carrier Account. |
| Pickup Type | Description |
| UPS Smart Pickup | Arrange pickups automatically only when you have packages to ship. |
| On-Route Pickup | UPS will stop at your location each day (whether you have shipments or not) while they are in your area for deliveries. Cost is based on weekly spending totals. |
| On-Call Pickup | UPS will come to pick up your packages when you call them. |
| Daily Pickup | UPS will automatically stop at your business location once per business day, as scheduled. |
What is Smart Pickup?
The UPS Smart Pickup option uses innovative technology to automatically arrange a pickup only when you have packages to ship. This is a great option if you plan to use UPS regularly and want to save time and money on scheduling one-off pickups.
How do I select a regular pickup service with UPS?
To use setup your pickup, please follow these simple steps below to set up your pickup options.
- Log in to ups.com.
- Go to My Profile drop-down menu and select Payment Options.
- Choose your account under My Payment Methods.
- Select Edit under Actions, and then Pickup Options.
- Choose your option.
- Fill out your preferred pickup times and driver instructions.
- Select Save.
How do I change my pickup address?
To edit your pickup address, please follow these simple steps:
- Log in to ups.com.
- Go to My Profile drop-down menu and select Payment Options.
- Choose your account under My Payment Methods.
- Select Edit under Actions and then Location Address.
- Edit your Address information and select Save.