We're committed to keeping your shipping experience seamless and secure. That's why you might see a callout on the label purchase screen that says "Your shipment is at higher risk." We analyze patterns from past US shipments on Shippo's platform to identify delivery areas that carry a higher chance of lost, stolen, or damaged packages compared to other US destinations.
How Shippo assesses shipment risk
We use a data-informed system, drawing on a wealth of shipping insights, to pinpoint delivery zip codes that have seen relatively more lost, stolen, or damaged packages than other zip codes. That lets us flag shipments that might benefit from extra care or oversight, so you have the information you need before your package hits the road.
What you can do
If you see this alert, here's how to protect your shipment:
- Select a secure shipping option. Choose a method with added security, like signature confirmation, insurance, or detailed tracking.
- Double-check the address. Make sure the delivery address is accurate to prevent misdelivery.
Why this matters
Our goal is to give you the insights you need to ship with confidence. Flagging higher-risk shipments helps you take proactive steps to protect your packages and keep your business running smoothly.