How to Deactivate a Carrier or Service Level in Shippo

Not every carrier or service level fits how you ship. If there's one you don't use, you can turn it off in your Shippo account so it stops showing up when you create labels. Here's how.

Deactivate a carrier

To turn off a carrier in your Shippo account:

1. Click the Settings icon, then select Carriers from the sidebar to open the Carriers page.
2. Click the toggle in the Active column to turn the carrier off.

Once deactivated, the carrier account is inactive and won't show rates when you create a label.

Deactivate a service level

Want to keep a carrier active but skip a couple of its services? Turn off individual service levels instead of the whole carrier.

To deactivate a service level:

1. Click Edit next to the carrier.
2. Uncheck the box next to the service level you want to turn off.
3. Click Save.