Heads up! Shippo is currently rolling out a New Experience to a select group of customers. If your Shippo account was opened prior to August 29, 2019, or your workflow in Shippo looks different than what you see below, you are on the Original Experience. Please see: Create a Shipping Label and Shipping Internationally.
Create a Shipping Label for an International (Cross-Border) Shipment
1. Sender and Recipient Addresses
- Click Create Label at the top right of your Shippo Orders Page
- Enter the Sender and Recipient Addresses (phone numbers are required for international shipments)
- Click Save and Continue
2. Add Order Contents to Declare for Customs
- Click Review Order Contents
- Click Add and enter the Description, Quantity, Unit Weight, Unit Value, and Country of Origin (SKU Code is optional)
- Click Add and repeat for additional items
3. Add Package Information
- Click Shipment Info at the top left
- Click + Add package info
- Select Custom Dimensions for your own box or use a Carrier-Provided Parcel
- Enter the Dimensions and Weight (Package Weight must be equal to or greater than the total weight of the order items)
- Click Save
4. Optional: Select Additional Services
5. Choose Rate
- Click on the rate you wish to purchase from the list of options at the right
6. Click Buy
- Click Buy at the top right
- Click Purchase to confirm
7. Download and Print Your Documents
- Click Download Label
- Click Download Packing Slip
- Click Download Commercial Invoice (some carriers include this in the Label download, see Customs Declarations in Shippo)
8. Optional: Send Email Notification
- You do not need to click Send Email Notification if you have automated notifications set up, see: Shipment Notification Emails