Available on plans: PAYG ✔ || Pro ✔ || Premier ✔
We charge your payment instrument (credit card, Paypal account, or ACH) when you've exceeded $100 in purchases, or when it has been over 7 days since your last invoice, except for your first bill. Your first invoice after you create your account will be charged once you've exceeded $25 in purchases.
NOTE: If you created your first labels and did not reach the $25 billing threshold for the first bill, Shippo will invoice you 7 days after the first label in your account was created; even if the amount is less than $25.
If you have not yet been invoiced for a label, you'll find the charge under "Unbilled items" on your billing tab. To look at your invoices and see how much you'll be charged, you can check the Billing tab in your account.
Pro plan customers
Customers on our Pro plans will also receive a separate charge at the start of their billing cycle which pays for their subscription plan for the upcoming cycle. You can see your invoice for your subscription by searching for 'subscription' on the Invoice items section of your Billing tab.
Premier plan customers
Premier plan customers will receive a separate invoice from our Finance team at the start of your billing period.