Shippo Estimate is a feature that helps you ship smarter and set clear expectations with your customers. When buying a label, you’ll see clear, estimated delivery dates alongside each service level—helping you confidently balance speed and cost, eliminate the guesswork, and reduce “Where’s my order?” questions.
Our estimated delivery dates are powered by AI trained on millions of real deliveries to give you an accurate view of when your package will arrive.
| Note: Shippo Estimate is only available to Pro Plan customers. You can learn more here: Shippo Subscription Plan Overview |
How Shippo Estimate Works
Shippo Estimate is built into your workflow and appears automatically when you compare carrier rates. You can access it in two places: the Order Details page and the Orders Side Panel.
Order Details Page
- Visit the Orders page.
- Click “View Order” next to the order you want to create a label for.
- Enter shipment details.
- In the Rates section, you’ll see a Shippo Estimate for each available service level, shown with a calendar icon and delivery date.
Orders Side Panel
- Visit the Orders page.
- Click on an order to open the Orders Side Panel on the right-hand side.
- Enter shipment details.
- In the Rates section, you’ll see a Shippo Estimate for each available service level, shown with a calendar icon and delivery date.
Whether you’re in the Order Details page or the Orders Side Panel, you can compare the estimated delivery dates for supported service levels—making it easy to balance speed and price.
| Note: The estimated delivery date for each service is not guaranteed. Only certain service levels include a money-back guarantee, and refund approvals are made solely at the discretion of the selected carrier. |
You can learn more here: Shipping Delays & Carrier Money-Back Guarantees
Supported Carriers & Service Levels
Shippo Estimates are currently available for select services from the following carriers:
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USPS
- USPS Priority Mail
- USPS Ground Advantage
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UPS
UPS Next Day Air Early
UPS Next Day Air
UPS Next Day Air Saver
UPS 2nd Day Air A.M.
UPS 2nd Day Air
UPS Ground
UPS Ground Saver
-
FedEx
FedEx First Overnight
FedEx Priority Overnight
FedEx Standard Overnight
FedEx 2Day A.M.
FedEx 2Day
FedEx Ground
FedEx Home Delivery
FedEx Ground Economy
Note: We’re continuing to expand estimate coverage across additional carriers and services. |
Frequently Asked Questions
Q: Is this a guarantee?
A: No. Shippo Estimates are data-driven predictions, not guarantees.
Q: Where will I see it?
A: Shippo Estimate appears in the Web App when rate shopping. It will be shown on the Orders Side Panel and Order Details pages.
Q: Will this slow down my workflow?
A: No. Predictions load instantly with carrier rates.
Q: What happens if Shippo Estimate is temporarily unavailable?
A: If the service is temporarily unavailable, you’ll see the standard transit day estimates provided directly by carriers.