How to Connect your FedEx Account to Ship with Shippo

Your Shippo account is already connected to our FedEx Platform Account, where you can access the following service levels: FedEx Ground Economy and FedEx International Connect Plus (FICP). Please note that these services are only available for shipments originating from the United States. 

You can also connect your existing FedEx account with Shippo to view and purchase your personal FedEx rates and purchase shipping labels inside the Shippo dashboard. Any discounts that you have arranged with FedEx will be displayed for you in Shippo:

In this article, we will show you how to connect your Existing FedEx account with Shippo!


How to connect an existing FedEx Account to Shippo

To connect your FedEx account to Shippo:

  • Navigate to the Carriers Page in Shippo by clicking on the Settings icon and then selecting Carriers in the left navigation panel. 
  • Click on + Connect Carrier Account at the top of the page.
  • Click on FedEx.
  • Enter the required information and click Submit.


Required FedEx Fields



the address entered in Shippo must exactly match the one listed in your FedEx account



FedEx Billing after Connection

FedEx will bill directly for any FedEx postage purchased in Shippo. 

Shippo will bill for any label creation fee (Starter plan users) or monthly plan fees (Pro and Premier plan users), and any optional insurance that you've purchased.


Existing FedEx Connections

FedEx requires four-factor authentication to be used on third-party sites like Shippo. Four-factor authentication provides a greater level of security for your personal account information.

FedEx accounts previously connected to Shippo used two-factor authentication. These account connections will need to be updated in Shippo with Contact Information and the FedEx Shipping Address to continue using FedEx.

To update your Existing Connection:

  • Navigate to the Carriers Page in Shippo by the Settings tab and clicking Carriers in the left navigation panel. 
  • Click on the Edit link to the right of your FedEx connection.
  • Your FedEx Account Number will already be pre-filled and the field will be grayed-out. Enter the remaining required information and click the Submit button:


the address entered in Shippo must exactly match the one listed in your FedEx account



FedEx Test Accounts

FedEx actually provides two separate sets of credentials for every account — one for testing (Development) and one for actual live labels (Production).  Since Test credentials cannot be verified using FedEx's four-factor authentication, they cannot be added to Shippo at this time.

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