You can connect your own FedEx account to Shippo to see your FedEx rates and purchase shipping labels in Shippo. Any discounts that you have arranged with FedEx will be displayed for you in Shippo.
- New FedEx Connections — Follow these steps if you are connecting a FedEx account to Shippo that was not previously linked to Shippo
- Existing FedEx Connections — Follow these steps to upgrade your existing FedEx account connection using four-factor authentication
FedEx Billing
FedEx will bill directly for any FedEx postage purchased in Shippo.
Shippo will bill for any label creation fee (Starter plan users) or monthly plan fees (Pro and Premier plan users) and any optional insurance that you've purchased.
New Connections
1. Navigate to the Carriers Page in Shippo by clicking on Settings and then Carriers in the left navigation panel.
2. Click on + Connect Carrier Account at the top of the page
3. Click on FedEx
4. Enter the required information and click Submit
Required FedEx Fields
- FedEx Account Number
- Your Contact Information
- FedEx Shipping Address (Note: the address entered in Shippo must exactly match the one listed in your FedEx account)
- SmartPost Hub ID (if applicable)
Existing FedEx Connections
FedEx requires four-factor authentication to be used on third-party sites like Shippo. Four-factor authentication provides a greater level of security for your personal account information.
FedEx accounts previously connected to Shippo used two-factor authentication. These account connections will need to be updated in Shippo with Contact Information and the FedEx Shipping Address to continue using FedEx.
To update your Existing Connection
1. Navigate to the Carriers Page in Shippo by clicking on Settings and then Carriers in the left navigation panel.
2. Click on the Edit link to the right of your FedEx connection
3. Your FedEx Account Number will already be pre-filled and the field will be grayed-out. Enter the remaining required information and click the Submit button.
- Your Contact Information
- FedEx Shipping Address (Note: the address entered in Shippo must exactly match the one listed in your FedEx account)
- SmartPost Hub ID (if applicable)
FedEx Test Accounts
FedEx actually provides two separate sets of credentials for every account — one for testing (Development) and one for actual live labels (Production). Since Test credentials cannot be verified using FedEx's four-factor authentication, they cannot be added to Shippo at this time.