Many different printers are compatible with Shippo. You can either use a standard inkjet printer, which prints on 8.5x11 inch pages, or you can use a thermal label printer (e.g., Dymo 4XL), which prints on 4x6 inch adhesive paper.
If you plan to ship quite a significant volume regularly, then we recommend investing in a thermal label printer, as it will increase the speed of your shipping process significantly.
The standard label format for inkjet printers is a horizontal letter (PDF) on 8.5x11 inch paper. On this paper, you can print a maximum of two labels per page (each label takes up half a page).
Labels printed via thermal label printer are usually in a vertical 4x6 inches format.
Changing your Label Setting
To change your Label Settings:
- Open the Settings tab and click Labels and Packing Slips.
From the Labels and Packing Slips Settings page, you can set printing, sizing, and service-level templates. Here you can choose:
Print Order
- Print labels and packing slips separately
- Collate labels and packing slips
- Single page label and packing slip
Label Format
- 8.5 x 11 PDF (one label per page)
- 8.5 x 11 PDF (two labels per page)
- 4 x 6 PDF
- 4 x 8 PDF
- 2.3 x 7.5 PDF
- 2.3 x 7.5 PNG
- A4 PDF
- A6 PDF
Packing Slip Format
- 8.4 x 11 PDF
- 4 x 6 PDF
- 4 x 6 PNG
- 4 x 6 ZPL II
- 4 x 8 PDF
- 4 x 8PNG
- 4 x 8 ZPL II
We recommend testing these sizes and seeing actual labels using test mode for a particular carrier.