Printer and Label Size Best Practices

Many different printers are compatible with Shippo. You can either use a standard inkjet printer, which prints on 8.5x11 inch pages, or you can use a thermal label printer (e.g., Dymo 4XL), which prints on 4x6 inch adhesive paper.

If you plan to ship quite a significant volume regularly, then we recommend investing in a thermal label printer, as it will increase the speed of your shipping process significantly.

The standard label format for inkjet printers is a horizontal letter (PDF) on 8.5x11 inch paper. On this paper, you can print a maximum of two labels per page (each label takes up half a page).

Labels printed via thermal label printer are usually in a vertical 4x6 inches format.


Changing your Label Setting

To change your Label Settings:

  • Open the Settings tab and click Labels and Packing Slips.

From the Labels and Packing Slips Settings page, you can set printing, sizing, and service-level templates. Here you can choose:

Print Order

  • Print labels and packing slips separately
  • Collate labels and packing slips
  • Single page label and packing slip

Label Format

  • 8.5 x 11 PDF (one label per page)
  • 8.5 x 11 PDF (two labels per page)
  • 4 x 6 PDF
  • 4 x 8 PDF
  • 2.3 x 7.5 PDF
  • 2.3 x 7.5 PNG
  • A4 PDF
  • A6 PDF

Packing Slip Format

  • 8.4 x 11 PDF
  • 4 x 6 PDF
  • 4 x 6 PNG
  • 4 x 6 ZPL II
  • 4 x 8 PDF
  • 4 x 8PNG
  • 4 x 8 ZPL II

We recommend testing these sizes and seeing actual labels using test mode for a particular carrier.


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