Connect your Amazon Marketplace account to Shippo to import orders, buy labels, and send tracking numbers back to Amazon automatically.
Connect your Amazon store
- Click the Settings icon.
- Visit the Stores tab.
- Click Amazon.
- On the Connect store page, select your Country.
- Click Continue.
Already have a store connected?
- Click the Settings icon.
- Visit the Stores tab.
- Click Connect store.
- From the sidebar, click Amazon.
- On the Connect store page, select your Country.
- Click Continue.
FAQs
Can I connect more than one Amazon store?
Yes. After connecting your first account, the Stores Page will show your existing Amazon connection below the + Connect Store button. Click Amazon again to add another merchant account.
- Orders import in the order they're received.
- Orders from every connected Amazon account appear together, but you can tell them apart by order number or buyer name.
- Need orders to stay separate by marketplace? We recommend opening a separate Shippo account for each Amazon marketplace.
See Shippo E-commerce Store Integrations for help connecting other sales channels.
Can I connect an individual seller account?
We support Professional Seller Accounts, but we can't connect an Individual Seller Plan or account.
Can I connect a Seller Fulfilled Prime account?
We don't support Seller Fulfilled Prime.
How do I connect my North American Unified Account?
A North American Unified Account is a single Seller ID that sells across Amazon.com, Amazon.ca, and Amazon.com.mx. Connect it using the same steps above.
What happens after I connect my Amazon account to Shippo?
Your Amazon orders automatically import to the Shippo Orders Page. It can take up to 24 hours for all orders to come in after you first connect.
Can I see specific order details, like item information?
Yes. Each order includes the order number, items, quantities, item cost, and the shipping option your buyer selected, so you have everything you need to create the label.
Why are some of my Amazon orders missing in Shippo?
Orders with a “Pending” payment status in Amazon won't import right away. They import once the status changes to “Unshipped” after payment processes.
How do I give the tracking number to my customer?
When you create a shipping label in Shippo for an Amazon order, we automatically update the order status in Amazon and send the tracking info back, usually within about 15 minutes of the label purchase. This triggers Amazon's own email notification to your customer.
Prefer to send tracking through Shippo instead? See Shipment Notification Emails.