Introduction
If you submitted a refund request for a shipping label in Shippo, you can check its current status directly in your account. This article explains where to find refund status updates and where to learn more about refund statuses.
Check your refund status
To check the status of your refund, go to the Shipments page in your Shippo account. Find the relevant order and look at the status displayed on the right side of the row.
Learn more about refund statuses
For more details on what each refund status means, refer to the guide on Refund a Label Created in Shippo.
Additional information
If you do not see the refund you are looking for, confirm that you are viewing the correct shipment and that the refund request was submitted successfully. If you still need help, contact Shippo Support.