Coverage through XCover depends on where a shipment starts and where it's headed. Here's what's currently supported, and which destinations aren't eligible. For how to add insurance to a package, see Adding insurance to a package in Shippo. For cost and item eligibility, see Adding, managing, and claiming XCover insurance.
Coverage by origin
For the most up-to-date coverage information, check XCover's terms and conditions.
- For shipments originating in the United States, view policy information here.
- For shipments originating outside the United States, view policy information here.
| Note: Untrackable service levels aren't eligible for insurance coverage, since there's no tracking or delivery confirmation. |
As of October 4, 2023, coverage is only available for shipments originating in the United States, Canada, the United Kingdom, Germany, France, Spain, Italy, and the Netherlands. We're working on adding more countries soon.
Countries that XCover can't insure packages to
Coverage is limited to countries that don't violate United Nations resolutions or the trade and economic sanctions, laws, or regulations of the European Union, United Kingdom, or United States.
For shipments from the US
Insurance isn't available for shipments to these countries:
- Afghanistan (Taliban)
- Algeria
- Angola (UNITA)
- Burma (Myanmar)
- Chechnya, Republic of
- Congo, Democratic Republic of (formerly Zaire)
- Cuba
- Eritrea
- Ethiopia
- Iran
- Iraq
- Israel
- Kyrgyzstan
- Lebanon
- Liberia
- Libya
- Macedonia
- Nigeria
- North Korea
- Russia and CIS countries (Ukraine, Kazakhstan, Belarus, Azerbaijan, Georgia, Armenia, Moldova)
- Rwanda
- Sierra Leone
- Somalia
- Sudan
- Syria
- Tajikistan
- Turkmenistan
- Uzbekistan
- Venezuela
- Yemen, Republic of
- Uganda
- Zimbabwe
For shipments from Canada
Insurance isn't available for shipments to these countries:
- Afghanistan
- Algeria
- Angola
- Belarus
- Benin
- Bosnia and Herzegovina
- Botswana
- Burkina Faso
- Burma
- Burundi
- Cameroon
- Cape Verde
- Central African Republic
- Chad
- Comoros
- Congo
- Congo, the Democratic Republic of the
- Cote D'Ivoire
- Cuba
- Djibouti
- Equatorial Guinea
- Eritrea
- Eswatini
- Ethiopia
- Gabon
- Gambia
- Ghana
- Guinea
- Guinea-Bissau
- Iran
- Iraq
- Israel
- Kenya
- Lebanon
- Lesotho
- Liberia
- Libyan Arab Jamahiriya
- Madagascar
- Malawi
- Mali
- Mauritania
- Mauritius
- Mayotte
- Morocco
- Mozambique
- Myanmar
- Namibia
- Nicaragua
- Niger
- Nigeria
- North Korea
- Reunion Island
- Russia
- Rwanda
- Sao Tome and Principe
- Senegal
- Seychelles
- Sierra Leone
- Somalia
- South Sudan
- Sudan
- Swaziland
- Syria
- Tanzania, United Republic of
- Togo
- Tunisia
- Uganda
- Ukraine
- Venezuela
- Western Sahara
- Yemen
- Zambia
- Zimbabwe