We offer 1-click discounted insurance through our partnership with Shipsurance, a leading third-party provider of package insurance. Our insurance also extends to the first $100 of a shipment meaning there is no need to file two claims—one with the carrier and one through us—you can just file a single claim with Shipsurance.
Shipsurance coverage offers:
- Up to 50% discounts compared to carrier-provided insurance
- Simple, rapid, and paperless claims processing
- Coverage for packages to domestic and international destinations
How much does it cost to insure my package?
The cost of insurance depends on which plan you are on and the minimum insurance cost is $1.
PAYG Plan rate: 1.25% of declared value.
Pro/Premier Plan rate: 1% of declared value.
Here's an example of how costs differ across the different plans.
|Declared Value||PAYG Plan Cost||Pro Plan Cost||Premier Plan Cost|
How do I add insurance to my shipment?
Please see Adding Insurance to a Package.
How do I file a claim?
If you need to file a claim on an insured package, please see How to File a Claim for a Lost or Damaged Shipment. You must wait 20 days after the package shipment date for a domestic shipment and 40 days after the package shipment date for international before filing a claim with Shipsurance.
How can I check how much insurance coverage I purchased for my shipment?
You can see this by exporting your shipment details on the Shipments Page in your Shippo account. Click on the Export button at the top of the page to generate a CSV file. Please reference How to Export Shipments in Shippo.
What about the basic liability coverage provided by the carrier?
Most carriers offer some automatically included insurance depending on the service class of the shipment. If you wish, you can skip purchasing insurance through Shippo for such a shipment; however, you will then need to file any necessary claim through the carrier and not Shippo.
Available insurance thresholds:
|USPS||Domestic - Express Mail||$100.00|
|USPS||International- Express Mail||$200.00|