Connect eBay to Shippo and your orders import automatically, so you can create shipping labels fast.
You can connect an eBay.com account or an eBay.ca account:
- Most eBay.com accounts are based in the United States.
- Most eBay.ca accounts are based in Canada (see Using Shippo for eBay Canada Shipping).
Connect your eBay store
- Click the Settings icon.
- Visit the Stores tab.
- Click eBay.
- On the Connect store page, click Continue.
Already have a store connected?
- Click the Settings icon.
- Visit the Stores tab.
- Click Connect store.
- From the sidebar, click eBay.
- On the Connect store page, click Continue.
FAQs
Why should I use Shippo instead of eBay shipping?
Shippo streamlines order processing with the tools you need to grow your business. Create labels in batches to save time, and add multiple eBay accounts alongside your other sales channels so you can manage everything from one place.
Once connected, your eBay orders import automatically, so you can create labels right away. After you buy a label, tracking syncs back to your eBay store and the order shows as fulfilled.
Can I connect more than one eBay merchant account?
Yes. After connecting your first account, the Stores Page will show your existing eBay connection and let you click Connect Store to add another.
- Orders import in the order they're received.
- Orders from every connected eBay account appear together, but you can tell them apart by order number or buyer name.
- Need orders to stay separate by store? We recommend opening a separate Shippo account for each eBay store.
See Shippo E-commerce Store Integrations for help connecting other sales channels.
What happens after I connect eBay to Shippo?
Your eBay orders automatically import to the Shippo Orders Page.
Can I see specific order details, like item information?
Yes. Each order includes the order number, items, quantities, item cost, and the shipping option your buyer selected, so you have everything you need to create the label.
Why are some of my eBay orders missing in Shippo?
We don't import orders with an “Active” status. Orders import once their status is no longer “Active.”
Not sure if an order is active? Check the “Date Paid” column on eBay's Orders page. If it shows “--,” the order is still active.
How do I give the tracking number to my buyer?
When you create a shipping label in Shippo for an eBay order, we automatically update the order status and send the tracking info back to eBay. This triggers eBay's own email notification to your customer.
Prefer to send tracking through Shippo instead? See Shipment Notification Emails.