Connecting your DHL Germany account is quick and easy. In this article, we will walk you through how to connect your DHL Germany account to Shippo!
Find Your DHL Germany Username and Password
To add DHL Germany to Shippo, you will need the username and password that you use to log in to the DHL Germany Business Customer site.
How to Connect a DHL Germany Account
To connect a DHL germany account:
- Get started by logging in to your Shippo account and navigating to the Carriers Page by clicking on the Settings icon and then Carriers in the navigation panel.
- Click on + Connect Carrier Account at the top of the page
- Click on DHL Germany (take care to choose the correct DHL icon)
- Enter the required information:
Most DHL Germany customers have the same Participation Code for all of their Billing Numbers. In this example, you can see that 01 is the Participation Code for all of the Billing Numbers on this account. If you have more than one Participation Code, please email email@example.com with the subject line “Multiple participation codes for DHL Germany”
DHL Germany FAQs
Q: I already have my DHL Germany account connected to Shippo. Why do I have to do it again?
A: DHL Germany released a new version of their API which requires a different username and password than the one you used when you first connected your account. We need you to connect your account again so that we can collect the required username and password.
Q: Can I use the same DHL Germany account number that is already connected to Shippo?
A: Yes, you can.
Q: Will anything else change when I connect my account again?
A: The labels created will meet the new DHL Germany label standards.
Q: It looks like I have two DHL Germany accounts now. Is that what is supposed to happen?
A: Yes. Your first account is using version 1 of the DHL Germany integration. Your second account is using version 2 of the DHL Germany integration. Once you have validated that everything is working normally on your version 2 account, you can deactivate your version 1 account.