Using Australia Post with Shippo

Connecting Your Australia Post Account

To connect Australia Post to Shippo, you need to have a business credit account with them, as well as a parcel contract. Minimum volume requirements apply with a typical requirement of 1,000+ shipments per year and you can apply for a business credit account here:

Once you have your business credit account, you can find further details on how to apply for a parcel contract (if you don’t already have one) here:

To get access to Australia Post shipping services (via a suite of APIs), you need to register your interest for ‘Shipping and Tracking’ at the Australia Post Developer Centre: and then click on Register your interest today under the "Shipping and Tracking" snippet.

Once you've done this, Australia Post will send an invitation email and instructions on the steps to follow to set up your API key. In Shippo you will need to enter the following:

The Australia Post Account Number, this is the charge account number associated with your parcel contract. It must be entered as a 10 digit number in a format like: 00079xxxxx (10 digits, numbers only).

The Australia Post API Key, which is the corresponding API Key. The API key format for Australia Post is something like: a0fe680d-e298-46c7... (36 characters, numbers and letters, including hyphens). 

The Australia Post Password, which is the secret you entered when you created your API key. Your Australia Post password is not the password you use to log into the Australia Post Developer Centre.


What Australia Post Services does Shippo Support?

We support shipments originating from Australia and the following territories to anywhere in Australia or internationally:

  • Ashmore and Cartier Islands
  • Australian Antarctic Territory
  • Norfolk Island
  • Christmas Island
  • Cocos (Keeling) Islands
  • Coral Sea Islands Territory
  • Heard and McDonald Islands


We support the following service levels:

  • All domestic and international services
  • Return labels

Note: Some Australia Post customers will need to add signature confirmation to successfully create labels.

We do not support the following:

  • Extra Service: Cash-on-delivery
  • Extra Service: Carrier insurance "Extra Cover"
  • Locations
  • Parcel Templates


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