Orders cannot be deleted from the Orders Page in Shippo in order to preserve historical data. However, you may hide orders that you do not wish to see listed on the Orders Page.
- Hide one order at a time
- Hide multiple orders at a time
- View hidden orders
- Restore a hidden order
- Get back to the Orders Page
_______________________________________________________________________________
Hide one order at a time:
From the Orders Page, click the drop-down arrow next to the Create Label or Fulfilled button and select Hide Order.
Hide multiple orders at a time:
To hide more than one order at a time, click the checkbox to the left of each order you wish to hide.
The Create label for selected orders button will then appear at the bottom right of the screen. Click the arrow next to the button and click Hide selected orders.
View hidden orders:
To see orders that you've already hidden, click on the drop-down next to the view icon at the top of the order list at the right of the page.
Click the checkbox next to Show only hidden orders. The Orders Page will then only list the hidden orders.
Note: If you hide ALL orders on the Orders Page, you will be unable to access any order until a new order imports or you create a new manual order. For this reason, we recommend leaving at least one order on your Orders Page at all times.
Restore a hidden order:
To move a hidden order back to the main Orders Page, begin on the hidden orders view as shown above.
Click the checkbox the left of each hidden order you wish to restore. Click on the arrow next to the Create label for selected orders button at the bottom of the screen and click Unhide selected orders.
Those orders will disappear from the hidden list and be visible on the main Orders Page.
Get back to the Orders Page:
Click on the drop-down next to the view icon at the top of the hidden order list at the right of the page. Uncheck the box next to Show only hidden orders.