Shippo will only charge you for what you ship, no deposits or pre-payment required.
For orders sold through eBay Canada, you will have access to eBay’s standard, negotiated Canada Post rates. Shippo will directly bill you the cost of the shipment. The carrier will not bill you separately, as you are purchasing labels through eBay’s Canada Post account. There are no additional Shippo fees for eBay orders.
Note: please ensure that you’ve completed the eBay Canada onboarding process to access eBay’s discounted Canada Post rates.
If you are shipping from the United States and purchasing Shippo’s discounted USPS or DHL Express labels, Shippo will directly bill you the cost of the shipment. The carrier will not bill you separately, as you are purchasing labels through Shippo’s carrier account.
If you have connected other accounts outside of eBay:
You will first need to connect your own Canada Post account (or other carrier accounts) through the Carriers tab of your Shippo dashboard. We will pull in any negotiated rates you receive through these carriers.
If you’ve connected your own carrier accounts Shippo will charge a $0.05 label fee per shipment for any orders sold outside of eBay. The carrier will bill you separately for the cost of the shipment itself.
If you have questions, please contact us at [email protected]